TV repair enquiries in Akasia
Describe whether the fault affects power, picture, sound, apps or a physical connection. TV Care assesses the reported symptoms and discusses the appropriate repair scope. Include the model number and confirm that the screen is intact.
Explore TV repair options →DStv installation and repair
For a new setup, share your decoder model and existing equipment. For a repair, send the error code and describe when reception fails. Dish alignment, cabling, connections and setup are assessed according to the reported problem.
Arranging your visit
If there is a burning smell or the supply trips, stop using the equipment and request advice. Do not remove the rear cover or touch internal components to identify a part number.
Your location is within the Tshwane locality register. Coverage, access, any assessment charge and scheduling at your address must be agreed directly; this page does not represent a local branch.
Geographic reference: Official municipal locality information.
Questions before booking
What should I send for a Akasia enquiry?
If there is a burning smell or the supply trips, stop using the equipment and request advice. Do not remove the rear cover or touch internal components to identify a part number.
Can you replace a cracked screen?
No. TV Care does not repair or replace broken or cracked TV screens. This also applies when requesting backlight work.
Can I choose an appointment time?
Share your preferred time as part of the enquiry. TV Care will confirm whether it is available before a booking is agreed.