Your information
Privacy, clearly explained.
This website prepares your enquiry locally in your browser and hands it to WhatsApp when you choose to continue.
Information you choose to provide
The form asks for your name, phone number, area, equipment, fault and preferred appointment time. Form fields are not sent to a website form backend or stored by this website. They are encoded in the WhatsApp message link. You must send that message in WhatsApp for TV Care to receive it.
WhatsApp, calls and email
WhatsApp is an external service operated by Meta and subject to its own privacy terms. Your enquiry is used to discuss the requested service, quotation and appointment. Calls and email are handled through your chosen telephone or email provider. Avoid sending sensitive information, passwords or payment credentials.
Browser storage and hosting
A session storage preference remembers dismissal of the contact prompt for the current browser session. No advertising trackers or analytics are included. Hosting providers may process ordinary request data such as IP addresses and technical logs for delivery and security. Contact TV Care if you would like information about the hosting provider or the handling of a particular enquiry.
Your requests
Contact support@tvcare.co.za to ask about information shared with TV Care, request a correction or discuss deletion, subject to applicable record-keeping obligations. For retention questions or to reach the person responsible for your privacy request, use the contact address above.
No confirmed appointment through the form
Opening WhatsApp does not send a message automatically and does not confirm an appointment. TV Care confirms arrangements directly.