TV repair enquiries in Alexandra
Describe whether the fault affects power, picture, sound, apps or a physical connection. TV Care assesses the reported symptoms and discusses the appropriate repair scope. Include the model number and confirm that the screen is intact.
Explore TV repair options →DStv installation and repair
For a new setup, share your decoder model and existing equipment. For a repair, send the error code and describe when reception fails. Dish alignment, cabling, connections and setup are assessed according to the reported problem.
Arranging your visit
Include the relevant section or extension and a convenient contact number. Where more than one household uses equipment, identify which dish and decoder belong to your setup before any changes are considered.
Your location is within the Johannesburg locality register. Coverage, access, any assessment charge and scheduling at your address must be agreed directly; this page does not represent a local branch.
Geographic reference: Official municipal locality information.
Questions before booking
What should I send for a Alexandra enquiry?
Include the relevant section or extension and a convenient contact number. Where more than one household uses equipment, identify which dish and decoder belong to your setup before any changes are considered.
Can you replace a cracked screen?
No. TV Care does not repair or replace broken or cracked TV screens. This also applies when requesting backlight work.
Can I choose an appointment time?
Share your preferred time as part of the enquiry. TV Care will confirm whether it is available before a booking is agreed.