TV repair enquiries in Ratanda
Describe whether the fault affects power, picture, sound, apps or a physical connection. TV Care assesses the reported symptoms and discusses the appropriate repair scope. Include the model number and confirm that the screen is intact.
Explore TV repair options →DStv installation and repair
For a new setup, share your decoder model and existing equipment. For a repair, send the error code and describe when reception fails. Dish alignment, cabling, connections and setup are assessed according to the reported problem.
Arranging your visit
State your section and decoder model. If you have just moved, explain whether the equipment was working at the previous address and what is installed at the current property.
Your location is within the Sedibeng locality register. Coverage, access, any assessment charge and scheduling at your address must be agreed directly; this page does not represent a local branch.
Geographic reference: Official municipal locality information.
Questions before booking
What should I send for a Ratanda enquiry?
State your section and decoder model. If you have just moved, explain whether the equipment was working at the previous address and what is installed at the current property.
Can you replace a cracked screen?
No. TV Care does not repair or replace broken or cracked TV screens. This also applies when requesting backlight work.
Can I choose an appointment time?
Share your preferred time as part of the enquiry. TV Care will confirm whether it is available before a booking is agreed.