Understanding the problem
Audio problems may affect the internal speakers, one input or an external sound system. Tell us whether headphones, streaming apps and connected devices behave differently.
What the service involves
We separate source and settings problems from speaker, connection and internal audio faults before quoting for repair.
Assessment and quotation
Send your area, equipment model and symptoms. TV Care will confirm availability and any assessment charge before a visit. The fault, proposed work, parts availability and quotation are discussed before you authorise a repair. An enquiry does not confirm an appointment.
Service limitations
A fault in an external soundbar, amplifier or subscription service may fall outside the television repair. We explain the assessment findings.
Your questions, answered
What should I check before booking?
Check mute, the selected audio output and a second source. Keep volume moderate if the speakers are distorted.
Can you confirm a price before inspecting the equipment?
A description helps us discuss the assessment, but a repair quotation depends on the diagnosis, parts and agreed scope. Ask about any assessment charge before booking.
Is a visit confirmed when I send a message?
No. Please wait for TV Care to confirm availability, access arrangements and the appointment details.
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